OUR PRIVACY POLICY

Last Updated: October, 2020

 

This privacy policy (“Privacy Policy“) describes how information and data is collected from you when you use NouriSelf online website, mobile website, application, digital service, or any related products, services, sites, features or functionality (each a “Service“, collectively the “Services“) that link to this Privacy Policy, and how Nouriself, including its brands/affiliates such as Nouribrands, “Nouriself“, “We“, “Us“, or “Our“, uses, shares and manages your information and data. By using any of the Services, you consent to the collection, use, processing, and sharing of your information as described in this Privacy Policy.

 

1. OUR PRIVACY PRINCIPLES.

 

We are committed to recognizing and respecting your privacy rights by keeping you informed and processing and protecting your personal data in compliance with applicable data protection laws and regulations (“Data Protection Laws“).

 

If you are located outside of the United States and you choose to use the Services or provide your information to us, your data may be transferred to, processed and maintained on servers, databases or cloud storage facilities located in the United States. Your use of the Services represents your consent and agreement to these practices. If you do not want your data transferred to, or processed, or maintained in the United States, you should not use the Services.

 

2. INFORMATION THAT WE COLLECT FROM YOU.

 

Account Data You Directly and Voluntarily Provide to Us. We may collect and process some or all of the following information you make available to us if you register, download or use the Services, such as your:

  • Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Interests
  • User Name
  • Password
  • Other Registration Information
  • Custom Support or Technical Information you provide when you contact us with questions about your use of the Services
  • Details of transactions you carry out through the Services, your purchases, and the fulfillment of orders we provide to you
  • Other information you may provide to us through promotions or surveys
  • Payment and Financial Data: Any data that We need in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). In any case, We or our payment processing provider(s) handle payment and financial data in a manner compliant with applicable laws, regulations and security standards such as PCI DSS.

User Profile Data.

In addition to the data listed above, we may offer you the option to create a user profile to describe yourself that may be visible to other users of the Services. If you are a registered user you may also be able to adjust your account settings through your user account. We note that, even if you adjust your settings so that your user profile remains private, we will still be able to access and view the information you provide as part of your user profile.

 

Public Data You Post through the Services.

If you post information on public areas of the Services, such as reviews, comments, and user content, that data may be collected and used by us, other users of the Services, and the public generally. We strongly recommend that you do not post any information through the Services that allows strangers to identify or locate you or that you otherwise do not want to share with the public.

 

Usage Data We Automatically Collect from You.

In addition to the information you provide to us, the Services may collect and process additional data automatically, this data may include your:

 

  • Device Registration Data(for example, the type of mobile device you use, your mobile device’s unique device or advertising ID, IP address, operating system and browser type)
  • Device Settings(for example, your language preference)
  • Mobile Carrier
  • Information about how you use the Services(for example, how many times you use the Services each day)
  • Requested and Referring URLs
  • Location Data collected through your Device(including, for example, precise location data such as GPS and WiFi information)
  • Information collected through cookies and other tracking technologiesincluding, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access
  • Demographic Data & Interests: Any data that describes your demographic or behavioral characteristics. Examples include your date of birth, age or age range, gender, geographic location (e.g., ZIP code), favorite products, hobbies and interests, and household or lifestyle data
  • Third-Party Social Network Data: Any data that you share publicly on a third-party social network or data that is part of your profile on a third-party social network (such as Facebook) and that you allow the third-party social network to share with Us. Examples include your basic account data (e.g., name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional data or activities that you permit the third-party social network to share. We receive your third-party social network profile data (or parts of it) every time you download or interact with a NouriSelf web application on a third-party social network such as Facebook, every time you use a social networking feature that is integrated within a NouriSelf site (such as Facebook Connect) or every time you interact with Us through a third-party social network. To learn more about how your data from a third-party social network is obtained by NouriSelf, or to opt out of sharing such social network data, please visit the website of the relevant third-party social network.

 

3. HOW WE COLLECT PERSONAL DATA ABOUT YOU

  • We collect personal data directly from you, when you choose to provide it to us. For example, We collect data when you place an order with us. We collect data when you register on one of our websites or apps. We collect data when you become a member of a loyalty program. We collect data when you sign up for our emails. We collect data from printed or digital registrations and similar forms that We collect via, for example, postal mail, in-store demos, contests, and other promotions or events. We collect data if you fill out a survey or use other tools on Our websites or apps. We also collect data if you contact Us through our websites or apps, via email or through social media
  • We collect data from you passively. For example, We use tracking tools like browser cookies and web beacons. We do this on Our websites and in emails that We send to you. We collect data about users over time when you use this website. This includes usage and browser data. We may have third parties collect data this way. We also collect data from Our mobile apps
  • We get data about you from other sources.For example, our affiliates and business partners may give Us data about you. We may receive data from companies who compile information about shoppers and their preferences. Social media platforms may also give Us data about you. We may get data about your interactions with our ads on third-party sites.

 

4. HOW WE USE YOUR INFORMATION

In this section, we set out the purposes for which We use personal information that we collect when you use the Services and the different types of personal data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.

  • Providing the Services, Improving the Services, Providing Support, and Communicating with You.We and Our service providers may use the data you provide or that is collected through the Services to operate and improve the Services, our other sites, applications, products and services, to contact you from time to time to provide you with important information and notices relating to the Services, and to carry out obligations arising from any agreements between you and Us.
  • Contests, marketing, and other promotions. We may use your personal data to provide you with information about goods or services (e.g., marketing communications or campaigns or promotions). This can be done via email, ads, SMS, phone calls and postal mailings to the extent permitted by applicable laws. On occasion, these communications may also introduce you to other affiliated brands and partners and inform you about products, services, offers, and promotions from other companies and organizations. Some of our campaigns and promotions are run on third-party websites and/or social networks. For more information about our contests and other promotions, please see the official rules or details posted with each contest/promotion. We may use your friend’s email address to send them information you request through a “tell-a-friend” feature.
  • Third-party social networks.We use your personal data when you interact with third-party social networking features, such as “Like” functions, to serve you with advertisements and engage with you on third-party social networks. You can learn more about how these features work and the profile data that We obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third-party social networks.
  • With your consent (where required), We may use your personal data (i) to analyze your preferences and habits, (ii) to anticipate your needs based on our analysis of your profile, (iii) to improve and personalize your experience on our websites and apps; (iv) to ensure that content from our websites/apps is optimized for you and for your computer or device; (v) to provide you with targeted advertising and content, and (vi) to allow you to participate in interactive features, when you choose to do so. For example, We remember your login ID/email address or screen name so that you can quickly login the next time you visit our site or so that you can easily retrieve the items you previously placed in your shopping cart. Based on this type of information, and with your consent (where required), We also show you specific NouriSelf content or promotions that are tailored to your interests.
  • Order fulfilment. We use your personal data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain personal data and payment information.
  • Other general purposes (e.g. internal or market research, analytics, security). In accordance with applicable laws, We use your personal data for other general business purposes, such as maintaining your account, conducting internal or market research and measuring the effectiveness of advertising campaigns.

 

5. HOW YOUR INFORMATION IS SHARED WITH THIRD PARTIES

We may share the information you provide or that we collect in some circumstances as follows:

  • With Advertisers.We may share your information with advertisers, third-party advertising networks and analytics companies who may use it to deliver targeted advertisements to you on the Services or third-party websites or advertisers. Similarly, these advertisers may share information with us about you that they have independently gathered or acquired. We may also share encrypted versions of information we have collected in order to enable our advertising partners to perform data analysis or for advertising-related use.
  • With Our Company Affiliates.We may share your information with our corporate family in order to provide joint content and services (like registration, transactions and customer support), or to improve your experience with the Services, products and other services.
  • With Our Partner Programs.If you are directed to the Services through a third party, we may share certain information back with that third party, which may include information such as name, email and value of purchase depending on the type of relationship or Services utilized.
  • With Our Service Providers.We may share your information with our service providers who work on our behalf. For example, these service providers may handle payment or credit card processing, data management, customer data pooling or aggregating, feature administration, email distribution, market research, surveys, information analysis, and promotions management. These service providers will only have access to the information needed to perform these limited functions on our behalf.
  • Social Media and Sharing.The Services may use social networking or “share functionality” or may contain links to third-party social media sites or applications that are not owned or controlled by us. We also may allow you to use social media sites or applications to leverage your existing social media site or application accounts to access features of the Services. Your use of these features may result in the collection or sharing of information about you by these sites or applications, depending on the feature. We have no control over, and assume no responsibility for, any share functionality or the content, privacy policies, or practices of any third-party site or application. We encourage you to review the privacy policies and settings on the social media sites or applications with which you interact to make sure you understand the information that may be collected, used, and shared by those sites. You are subject to the policies of those third parties when and where applicable.
  • As Required By Law or to Protect Rights and to Comply with Our Policies.To the extent permitted by law, we will disclose your information to government authorities or third parties, including national security or law enforcement agencies, if required to do so by law, or if requested in response to a subpoena or court order, we believe in our sole and absolute discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large, or we believe that you have abused the Services by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws or in violation of our Terms of Use. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.
  • Business Transfers or Bankruptcy.In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets or any business, any user information owned or controlled by us may be one of the assets transferred to third parties in such transaction or event. We reserve the right, as part of this type of transaction or event, to transfer or assign your information and other information we have collected from users of the Services to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity or acquirer, as applicable.

 

6. THE PRIVACY OF CHILDREN

The Services are not intended for children under age 16. We do not knowingly collect or distribute personal information from or about children under the age of 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at privacy@nouriself.com.

 

7. DATA PROTECTION AND RETENTION

 

We use reasonable and appropriate security measures as required by applicable law. The transmission of information via the Internet is, unfortunately, not completely secure and despite our efforts to protect your personal data, We cannot guarantee the security of the data during transmission through our websites/apps. It is important that you also play a role in keeping your personal data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our websites/apps.

Retention of personal data. We keep personal data as long as it is necessary or relevant for the practices described in this Notice. We also keep personal data as otherwise required by law.

 

8. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

 

We strive to provide you with choices regarding the personal data that you provide to Us. The following mechanisms give you the following control over your personal data:

  • Advertising, marketing and promotions. You can opt out of marketing emails by following the instructions provided in each such communication. Please note that even if you opt out from receiving marketing communications, you will still receive administrative communications from Us, such as order or other transaction confirmations, notifications about your account activities (e.g., account confirmations, password changes, etc.), and other important non-marketing-related announcements.

 

9. YOUR CALIFORNIA PRIVACY RIGHTS

California residents may also take advantage of the following rights:

  • You may request, up to two times each year, that We disclose to you the personal data (i.e., “personal information,” as the California Consumer Privacy Act (“CCPA”) defines the term) that We collect, use, disclose, and sell about you. In response to a verified request, We will provide (1) the categories and specific pieces of personal data that We have collected, (2) the categories of sources from which that data is collected, (3) the business or commercial purpose for collecting it, (4) the categories of third parties with whom We shared (including sold, as applicable) that data, and (5) the business or commercial purpose for sharing (including selling, as applicable) that data.
  • You may request that We delete any personal data that We have collected from or about you. Note that there are some reasons We will not be able to fully address your request, such as if We need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, to use the data for solely internal purposes, or to comply with a legal obligation.
  • Sale Opt-OutNouriSelf does not sell any customer information to any 3rd Parties.

To take advantage of any of these rights, or if you have any questions or concerns, please contact us via email at privacy@nouriself.com. For verification purposes, please have the following available at point of contact:

Account user name

Customer first and last name

Billing and Shipping Addresses (if applicable)

Email Address

Phone Number (if applicable)

Completed Order number (if applicable)

We value your privacy and will not discriminate in response to your exercise of your privacy rights. We will respond to your access or deletion request within 45 days of receipt of your request, after proper verification, unless We need additional time, in which case We will let you know

 

10. NEVADA PRIVACY RIGHTS

 

Under Nevada law, Nevada residents may submit a request directing us not to make certain disclosures of personal information we maintain about them. To exercise this right, please contact us by email at privacy@nouriself.com.

 

11. SECURITY MEASURES AND STORAGE LIMITS

 

We provide industry-standard physical, electronic, and procedural safeguards to protect personal data we process and maintain. Please be aware that, although we endeavor to provide reasonable security for data we process and maintain, no security system can prevent all potential security breaches. As a result, we cannot guarantee or warrant the security of any information you transmit on or through the Services and you do so at your own risk.

Our retention periods for personal data are based on our business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the information was collected, and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data. When personal data is no longer needed, we either irreversibly anonymize the data (and we may further retain and use the anonymized information) or securely destroy the data.

 

12. UPDATES TO THIS PRIVACY POLICY

 

If We change the way We handle your personal data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time; please check back frequently to see if there have been any updates or changes to our Notice.

 

13. CONTACT US

 

If you have questions about this Privacy Policy, you may contact us at privacy@nouriself.com.

 

We will do our best to respond to you in a timely and professional manner to answer your questions and resolve your concerns.

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